Personal Data Protection 981kis Members

1Introduction

981kis is fully committed to protecting the privacy and personal data security of every member who uses our platform. This Privacy Policy is drafted in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and leading international data protection standards in the industry.

By registering or using the 981kis platform – whether through the website 981kis.net, mobile app, or any of our other digital channels – you agree to how we handle your personal information as described in this document.

This Privacy Policy applies to all registered members, website visitors, and anyone who interacts with the 981kis platform. We encourage you to read this document carefully and to contact us if you have any questions.

2Information We Collect

981kis only collects information that is strictly necessary to provide a safe, seamless, and responsible service to all members. The information we collect falls into three main categories:

3How We Use Your Information

Every piece of information we collect has a clear and legitimate purpose. 981kis uses your personal data solely for the following purposes:

• Account Management: Create, verify and maintain your member account, including the KYC process required for platform security.
• Transaction Processing: Process deposits, withdrawals and all other financial transactions accurately and securely.
• Service Delivery: Ensure you can seamlessly access all games, promotions and features on the 981kis platform.
• Fraud Prevention: Monitor and detect suspicious activity, identity fraud or money laundering attempts to protect all members.
• Customer Support: Provide effective assistance when you contact the 981kis support team.
• Legal Compliance: Fulfil our obligations under PDPA 2010 and other applicable laws.
• Marketing Communications: Send promotional information, exclusive offers and platform updates — only if you have agreed to receive such communications.
• Platform Improvement: Analyse usage patterns in aggregate to improve user experience and platform performance.

4Information Sharing with Third Parties

981kis does not sell, rent, or trade your personal information to any third party for commercial purposes. However, there are limited situations where sharing information is necessary and lawful:

• Payment Service Providers: Transaction information is shared with trusted payment gateway providers to facilitate smooth processing of deposits and withdrawals.
• Game Software Providers: Minimum required game data is shared with licensed casino software providers to ensure game integrity.
• Lawful Authorities: We will disclose required information to government authorities, law enforcement bodies, or courts if mandated by Malaysian law.
• Technical Partners: Cloud infrastructure and cybersecurity providers acting as our data processors have limited access and are bound by strict confidentiality agreements.

All third parties who receive your data are required to protect that information to a standard at least equivalent to the 981kis privacy policy and PDPA compliance.

5Data Security

The security of your personal information is one of 981kis's greatest investments. We implement multiple layers of technical and organisational protection to ensure your data remains safe at all times:

• 256-bit SSL Encryption: All data transmitted between your device and 981kis servers is encrypted using the latest TLS protocol, ensuring no third party can intercept your information.
• Data-at-Rest Encryption: Personal data stored in our database is encrypted using the internationally recognised AES-256 encryption algorithm.
• Two-Factor Authentication: Members are encouraged to enable two-factor authentication (2FA) for an added layer of security on their accounts.
• 24/7 Monitoring: Our security monitoring system operates around the clock to detect and respond to any cyber threats or unauthorised access attempts.
• Strict Access Control: Only authorised 981kis staff who require access solely for the purpose of their duties are permitted to access members' personal data.
• Regular Security Audits: We conduct regular penetration testing and security audits carried out by independent cybersecurity experts.

6Cookies & Tracking Technologies

The 981kis platform uses cookies and similar tracking technologies to enhance user experience and ensure the platform functions correctly. The following are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as login session verification and security. These cookies cannot be disabled.
• Performance Cookies: Collect anonymous information about how you use the platform to help us improve performance and user experience.
• Functional Cookies: Store your preferences such as language selection and display settings for a more personalised experience.
• Analytics Cookies: Help us understand how members interact with the platform in aggregate, without identifying specific individuals.

You can manage your cookie settings through your web browser at any time. Please note that disabling certain cookies may affect the functionality or user experience of the 981kis platform.

7Your Rights Regarding Personal Data

Under Malaysia's Personal Data Protection Act 2010, you have the following rights regarding your personal data held by 981kis. We are committed to facilitating the exercise of these rights:

To exercise any of the rights above, please contact the 981kis customer support team via live chat or email. We will process your request within 30 business days.

8Data Retention Period

981kis retains your personal data only for as long as necessary for the purposes set out in this policy or as required by Malaysian law. Our general data retention guidelines are as follows:

• Active Account Data: Retained for the entire duration your account remains active on the 981kis platform.
• Data After Account Closure: Basic identity information and transaction records are retained for 7 years after account closure for legal compliance and audit purposes.
• KYC Records: Identity verification documents are retained for 5 years after the last transaction in line with anti-money laundering (AML) requirements.
• Security Logs: Technical and security log data is retained for 12 months for security investigation purposes if required.
• Marketing Data: Communication preference information is stored until you withdraw your consent.

Once the retention period expires, your data will be securely deleted or anonymised so it can no longer be linked to your identity.

9Changes to the Privacy Policy

981kis reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. Any changes made will be published on this page with a new effective date.

For changes that are material or significant, we will provide clearer notice to members via in-platform notifications or an email to your registered address. Continued use of the 981kis platform after the update date constitutes your acceptance of the new version of the Privacy Policy.

10Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how 981kis handles your personal data, our team is ready to assist through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week through the 981kis platform for immediate responses.
• Email: [email protected] – for enquiries related to privacy and data protection.
• General Support: [email protected] – for general enquiries related to your account and services.

We are committed to responding to all privacy-related enquiries within 5 business days. For formal requests relating to personal data rights, the response period is up to 30 business days.